Check out our most common questions. Don't see your question? Get in touch with us!
Where are my tickets listed?
Your tickets are listed across our ticket network that includes Vivid Seats, Fanxchange, and TicketNetwork among others. See the complete list.
How much does it cost?
We keep it simple. Putting your tickets in front of millions of buyers is free. FanLyst does not charge an additional fee on top of what the marketplace charges. You are charged one fee and will be paid 85% of the sale price. For example, when you have 2 tickets that sell for $25 each (a total sale amount of $50), you will be paid $42.50.
How fast do I get paid?
FanLyst deposits payments directly into your PayPal account once a week. As soon as your tickets sell, you will see the expected payment date within your dashboard. We bundle your weekly sales into one simple payment. All sales are paid within 15 business days from the sale date.
Can I list my tickets on FanLyst and other marketplaces at the same time?
No. By listing your tickets on FanLyst, you agree that you are not listing or otherwise making your tickets available for purchase anywhere else. This is to avoid double selling the same ticket. If you want to use your tickets or sell them to someone yourself, you must first remove your listing from FanLyst.
Why don't I see my tickets on some of the marketplaces?
Make sure to search for your tickets on our partner sites by your tickets’ section, row, and seat numbers, not by your ticket price. Some marketplaces alter your ticket pricing slightly to make it more attractive to a potential buyer.
Why are my tickets priced differently on certain marketplaces?
There are a variety of reasons marketplaces adjust your ticket prices. Some marketplaces prefer to add their buyer’s fees upfront so the buyer is not surprised by any fees at checkout. Other marketplaces will discount your ticket price to entice buyers to shop on their site instead of their competitor’s site. Rest assured! When your tickets sell, you will be paid based on the price you set on FanLyst.
What happens when my tickets sell?
You will receive an email from FanLyst indicating which tickets have sold. If you listed mobile tickets, you will receive a follow up email indicating the buyer you need to transfer your mobile tickets too. You will then be paid via PayPal within 15 business days of the sale.
Are there referral bonuses?
Yes! When you invite your friends to join FanLyst, you both can earn a payout bonus! As soon as your friend sells their first ticket, we’ll credit each account's next payout with a $20 referral credit. Your unique referral link can be found in your account settings.
Is there a limit to how many referral bonuses I can earn?
There is no limit to how many referral bonuses you can earn but each payout is limited to being credited with one referral bonus. If you earn two referral bonuses within the same payout window, the second one bonus will be credited on your next payout.
Don't see your question? Get in touch with us!