Common Questions

Check out our most common questions. Don't see your question? Get in touch with us!

Where are my tickets listed?

Your tickets are listed across our ticket network that includes Vivid Seats, Fanxchange, and TicketNetwork among others. See the complete list.

How much does it cost?

Getting your tickets in front of millions of buyers is free. Only when your tickets sell do we take a fee. We take 10% of the final sale price.

How fast do I get paid?

FanLyst deposits payments directly into your PayPal account once a week. As soon as your tickets sell, you will see the expected payment date within your dashboard. We bundle your weekly sales into one simple payment. All sales are paid within 15 days from the sale date.

Can I list my tickets on FanLyst and other marketplaces at the same time?

No. By listing your tickets on FanLyst, you agree that you are not listing or otherwise making your tickets available for purchase anywhere else. This is to avoid double selling the same ticket. If you want to use your tickets or sell them to someone yourself, you must first remove your listing from FanLyst.

Why don't I see my tickets on some of the marketplaces?

Make sure to search for your tickets on our partner sites by your tickets’ section, row, and seat numbers, not by your ticket price. Some marketplaces alter your ticket pricing slightly to make it more attractive to a potential buyer.

Why are my tickets priced differently on certain marketplaces?

There are a variety of reasons marketplaces adjust your ticket prices. Some marketplaces prefer to add their buyer’s fees upfront so the buyer is not surprised by any fees at checkout. Other marketplaces will discount your ticket price to entice buyers to shop on their site instead of their competitor’s site. Rest assured! When your tickets sell, you will be paid based on the price you set on FanLyst.

What happens when my tickets sell?

You will receive an email from FanLyst indicating which tickets have sold. If you listed mobile tickets, you will receive a follow up email indicating the buyer you need to transfer your mobile tickets too. You will then be paid via PayPal within 5 business days of the sale.

Don't see your question? Get in touch with us!