Fanlyst Privacy Notice

Privacy Notice ("Privacy Notice") applies to your use of the www.FanLyst.com website and any other FanLyst sites where this Privacy Notice appears in the footer, our mobile applications, tools and associated services (collectively the "Services") where this Privacy Notice is referenced, regardless of how you access or use them, including through mobile devices.

Posted and effective for all users: July 13, 2016

We may amend this Privacy Notice by posting any changes to this website and notifying existing users of any material changes with an alert on the website or a communication. Changes take effect 30 days after they are posted. Your continued use of the website and/or Services indicates your acceptance of the amended Privacy Notice.

Summary

Scope and Consent

This User Privacy Notice ("Privacy Notice") applies to your use of the www.FanLyst.com website and any other FanLyst sites where this Privacy Notice appears in the footer, our mobile applications, tools and associated services (collectively the "Services") where this Privacy Notice is referenced, regardless of how you access or use them, including through mobile devices.

Collection

We collect personal information from you and the devices (including mobile devices) you use to access or use our Services. Categories of personal information we collect include, but are not limited to, personal information:

  • you give us when you use our Services
  • we collect automatically when you use our Services
  • we collect using Cookies, Web Beacons and Similar Technologies
  • we collect or obtain from other sources

Use and Retention

We use the personal information we collect to: operate, improve and personalize our Services, to contact you about your account or our Services, provide you customer service, customize our advertising and marketing, to detect, prevent and mitigate fraudulent or illegal activities and to comply with our legal obligations.

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our User Agreement and take other actions permitted by law.

Choice

You have a choice about how we use your personal information to communicate with you, send you marketing information, and provide you with customized and relevant advertising.

Access

We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access it or make corrections to it.

Disclosure

There are times when we disclose your personal information to third parties. This disclosure may be required for us to operate or provide you with access to our Services, comply with our legal obligations, enforce our policies, facilitate our advertising, or detect or prevent fraud related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

Security

We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.

Important Information

This section describes some additional important information related to your use of our Services. Please review it for more details.

Full Privacy Notice

Scope and Consent

This Privacy Notice describes your privacy rights regarding our collection, use, disclosure, retention, and protection of your personal information. It applies to any FanLyst site where this Privacy Notice appears in the footer, and to any Services (as defined above) where this Privacy Notice is referenced, regardless of how you access or use them, including through mobile devices.

By using our Services and/or registering for an account with us, you are accepting the terms of this Privacy Notice and you are consenting to our collection, use, disclosure and retention of your personal information as described in this Privacy Notice and in our User Agreement. If you do not provide the information we require, we may not be able to provide all our Services to you.

If you reside within the United States or Canada your data controller for all Services is FanLyst, Inc., 7646 W 159th Street, Orland Park, IL 60462.

Personal Information

"Personal information" is information that can be associated with a specific person and could be used to identify that specific person whether from that data alone or from that data in combination with other information that FanLyst has or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used, whether in combination with other information or otherwise, to identify a specific person.

Collection

We collect personal information from you and the devices (including mobile devices) you use to access or use our Services. This personal information we collect includes, but is not limited to, personal information of the kinds described below:

Personal information you give us when you use our Services

  • Information you provide us when registering with FanLyst, which may include name, physical address, email address, telephone and/or mobile phone number, business seller information, tax identification number;
  • Financial information such as PayPal account information, credit card, or debit card or bank account information;
  • Transactional information based on your activities on our sites and through our Services (such as information on your buying and selling activity, ticket information and other content you generate or that relates to your account);
  • Shipping, billing and other information you provide to purchase or list a ticket, as well as, where shipping services are provided through one of our programs, additional relevant shipping information (such as tracking updates) provided by the chosen shipping partner;
  • Information provided through user ratings and reviews, chats, dispute resolution, referral services, information added to a web form or when adding/updating your account information, correspondence through our sites and Services, correspondence with our customer service team or correspondence sent to us;
  • Information provided through user ratings and reviews, chats, dispute resolution, referral services, information added to a web form or when adding/updating your account information, correspondence through our sites and Services, correspondence with our customer service team or correspondence sent to us;
  • Additional information you may be asked to provide in order to verify your or your business' identity or other information pertaining to your account or listings. Such information may include name and address of legal representatives and beneficial owners, date of birth, nationality, and copies of your passport and/or other identification documents.

Personal information we collect automatically when you use our Services

We also collect information about your interaction with our sites and Services, advertising, mobile notifications or e-mail communications. This is typically information we receive from your computer or other devices, including your mobile devices.

  • Device ID or unique identifier, device type, ID for Advertising, unique device token;
  • Geo-location information, including location information from your mobile device.
  • Keep in mind that: Most mobile devices allow you to control or disable the use of location services in the device's settings' menu.
  • You may also be presented with an additional notice when using our Services explaining any additional information we may collect from you that is not listed in this notice.
  • Computer and connection information;
  • Statistics on page views, traffic to and from the sites, referral URL, ad data, IP address, browsing history and web log information.

Personal information we collect using Cookies, Web Beacons and Similar Technologies

We use cookies, web beacons, unique identifiers, and similar technologies to provide and improve our Services and personalized advertising and marketing and to provide a safer and personalized experience on our sites. We collect information about the pages you view, the links you click and other actions you take on our Services, or within our advertising or email content. For more information about our use of these technologies and how to control them, see our notice on Cookies, Web Beacons and Similar Technologies.

Personal information from other sources

  • We may supplement the information we collect from you with information from third parties and add it to your account information. This may include publicly available demographic information; additional contact information, user information or account information (including third-party account information) and other information required to verify your or your business' identity or user information or to assess fraud; credit check information; and information from credit bureaus as permitted by law. We may combine information you give us with information we collect from other sources and use it for the purposes disclosed in this Privacy Notice.
  • We may allow you to share information with third party social media sites, or use social media sites or other sites connected to your account. Those social media sites may give us access to certain personal information stored by them (e.g. content viewed, content liked by you, and information about the advertisements within the content you have been shown or may have clicked on etc.). If you provide us with access to any site with video content, then you agree that we may share your video viewing with, or obtain information about your video viewing from, third-party social media sites for at least two years or until you withdraw consent. You control the personal information you allow us to have access to through the privacy settings on that third party site and the permissions you give us when you grant us access. By associating an account managed by a third party with your account and authorizing FanLyst to have access to this information, you agree that FanLyst may collect, use and store the information provided by these sites in accordance with this Privacy Notice.
  • If you give us personal information about someone else, you must do so only with their consent. You agree to inform them that we have collected their personal information and tell them how we collect, use and disclose the personal information.

Use and Retention

We use the personal information we collect to operate, improve and personalize our Services, to contact you and provide you customer service, customize our advertising and marketing, to detect, prevent and mitigate fraudulent or illegal activities and to comply with our legal obligations. You agree that we may use your personal information as follows:

Operate, improve, and personalize our Services

  • Provide you use of and access to our Services;
  • Give you access to your purchase and sales history, payment transaction history, internal email and other features and functionalities;
  • Customize, measure and improve our Services;
  • Provide other services requested by you as described when we collect the information;
  • Provide you with location-based services, such as advertising, search results, and other personalized content using geo-location information.

Contact you and provide you customer service

  • Provide customer support you request for our Services or for the products offered by members of our corporate family;
  • Contact you, either via postal mail, email, phone (including using auto-dialed or pre-recorded messages and text messages) to provide you with information regarding your listings, sales, purchases or payment transactions, resolve disputes, collect fees, and troubleshoot problems with your account or our Services, poll your opinions, and for other purposes authorized by law and consistent with this Privacy Notice. You consent to receive autodialed or pre-recorded calls and text messages as described in our User Agreement. Message and data rates may apply.

Customize our advertising and marketing communications with you

  • Customize, measure, and improve our content and advertising based on your ad customization preferences;
  • Contact you and deliver targeted marketing about our services and those of our corporate family, service updates and promotional offers either via email, telephone (including using auto-dialled or pre-recorded messages), SMS text, or postal mail, based on your communication preferences. Message and data rates may apply.

Detect, Prevent and Mitigate Fraudulent or Illegal Activities

  • Prevent, detect, investigate and report fraud, security breaches, potentially prohibited or illegal activities;
  • Protect the security or integrity of our sites and Services;
  • Enforce our User Agreement or other applicable policies;
  • Compare the personal information you provide for accuracy, and verify it with information provided by third parties as necessary.

Other

  • For accounting and litigation purposes

We retain your personal information as long as it is necessary and relevant for our operations. Upon request, personal information from closed accounts will be deleted or rendered anonymous as soon as reasonably possibly after the account is closed or deactivated. Under certain circumstances we may retain personal information from closed accounts to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our User Agreement, comply with applicable legal data retention obligations and take other actions permitted by law. After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to our data retention and deletion policies.

Choice

You have a choice about how we use your personal information to communicate with you, send you marketing information, and provide you with customized and relevant advertising.

Communication Preferences

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. If you do not wish to receive marketing communications from us, you can unsubscribe from the link in emails you receive or indicate your preferences within the direct communication from us. You may not opt out of receiving administrative messages, customer services responses or other transactional communications. If you have agreed to receive marketing communications through check-out with our partners, you must change your communication preferences with them directly.

Advertising

We do not allow third parties to track or collect your personal information on our sites for their own advertising purposes without your explicit consent. If you do not wish to participate in our ad-customization programs, you can opt-out by following the directions provided within the applicable advertisement. The effect of an opt-out will be to stop targeted advertising, but it will still allow the collection of usage data for certain purposes (e.g. research, analytics and internal online services operation purposes).

Withdraw Consent

If you withdraw your consent for the use or disclosure of your personal information for the other purposes set out in this Privacy Notice you may not have access to all of our Services and we might not be able to provide you all of the Services and customer support offered to our users and authorized under this Privacy Notice and our User Agreement.

Access

We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access or correct it.

  • You can see, review and change most of your personal information by signing on to your account. Please update your personal information immediately if it changes or is inaccurate.
  • Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law.
  • We will honor any statutory right you might have to access, modify or erase your personal information. You can contact FanLyst at support@fanlyst.com to request access. Where you have a legal right to request access or request the modification or erasure of information, we can still withhold that access or decline to correct information in some cases in accordance with applicable law, but will give you reasons if we do so.

Disclosure

We disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect the rights, property or safety of FanLyst, other users or third parties. Such information will be disclosed only in accordance with applicable laws and regulations (such as professional secrecy obligations). We minimize the amount of personal information we share to what is directly relevant and necessary to accomplish the specified purpose. As stated above, we do not disclose your personal information to third parties for their marketing purposes without your explicit consent.

We may share your personal information with:

  • PayPal Inc. and its corporate family to prevent fraud or assess and manage risk (including to help protect your account from fraudulent activity or alert you if we detect such fraudulent activity on your account), to provide customer services (including to help service your account or resolve disputes, e.g., billing or transactional), and to comply with anti-money laundering and counter-terrorist financing verification requirements.
  • Third party service providers, payment processors and financial institutions under contract who help with our business operations (such as, but not limited to, fraud detection and investigations, identity verification services, payment processing, bill collection, affiliate and rewards programs, website operations, fulfilment and delivery services or ticket cancellation and reissue services).
  • Co-brand partners for certain sites, events or listings. When we identify a co-brand partner for a site, event or listing, you agree that we may share contact information and transaction data (excluding payment information) with that partner. Information shared with a co-brand partner is subject to their privacy policy. We do not control the privacy policies of co-brand partners and we encourage you to review their privacy policies.
  • Marketing partners for certain sites, events or listings where you agree during checkout that you would like your information shared for their marketing purposes. We may share your contact information and transaction data (excluding payment information) with the marketing partner identified in checkout. Information shared with a marketing partner is subject to their privacy policy. We do not control the privacy policies of marketing partners and we encourage you to review their privacy policies.
  • Other FanLyst users, whether located in your country of residence or outside of your country of residence, as necessary or appropriate for the transaction or as authorized by your use of our Services. For example, when you purchase a ticket, a seller may receive your contact information and transaction data (excluding payment information) or other information that might be included on a ticket in order for the seller to complete the transaction or provide box office services. Such information is subject to the seller's privacy policy.
  • Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
  • Local and foreign law enforcement or regulatory agencies, other government officials or authorized third-parties, in response to a verified request relating to a criminal investigation (i.e. a subpoena, court order or substantially similar legal procedure) or alleged illegal activity or any other activity that may expose us, you, or any other FanLyst user to legal liability. In such events, we will disclose information relevant and necessary to the investigation or inquiry, such as name, address, telephone number, email address, IP address, fraud complaints, sales and/or purchase history or payment transaction history.
  • Credit bureaus to which we might report information about your account, including information on late fee payments, missed fee payments or other defaults on your account that may be reflected in your credit report, as allowed by applicable law.

While we use contractual and other measures to ensure protection of personal information, the laws and regulations relating to privacy and personal information protection in other jurisdictions may not be the same as, or similar to, your local privacy laws. The governments, courts, law enforcement or regulatory agencies in these other jurisdictions may be able to request disclosure of personal information through the laws of these countries. In an effort to respect your privacy, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm, financial loss or to report potentially illegal or fraudulent activity.

If we were to merge with or be acquired by another company, we may share information with them in accordance with this Privacy Notice. Should such an event occur, we will require that the new combined entity follow this Privacy Notice with respect to your personal information. If your personal information will be used or disclosed for any purposes not covered in this Privacy Notice, you will receive prior notification of the use of your personal information for the new purposes.

Security

We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.

Important Information

There are just a few more pieces of important privacy information related to your use of our Services that we need to cover:

Using information obtained on FanLyst

Other users have access to the information you share on FanLyst (e.g. listings, ratings and reviews, business seller information) and may have access to other users' contact, delivery and transaction data as necessary to facilitate ticket purchases, sales and payment transactions. You may only use the personal information that you have access to for transaction-related purposes, for using services offered through FanLyst (such as delivery services) and for purposes expressly consented by the user to whom the information relates. Using personal information that you have access to for any other purpose, including marketing without appropriate consent, is a violation of our User Agreement and other policies.

Unwanted or threatening email

Sending unwanted or threatening email is against our policies and constitutes a violation of our User Agreement. To report FanLyst-related spam or spoof emails please forward the email to support@fanlyst.com.

Children's Privacy

Our websites are general audience websites, and our Services are not intended for users under the age of 18. We do not knowingly collect personal information from users in this age group.

Third Party Privacy Practices

This Privacy Notice addresses only the use and disclosure of personal information we collect from you. If you disclose your information to others, their privacy notices and practices will apply. We cannot guarantee the privacy or security of your information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of any third party before entering into a transaction and choosing to share your information.

Questions or Complaints

If you have questions or concerns about this Privacy Notice, you can contact

FanLyst, Inc.
7646 W 159th Street
Orland Park, IL 60462
Email: support@fanlyst.com